Privacy Policy
Effective Date: January 2026
At HealthEh!, we're committed to protecting your privacy while helping you discover healthcare options in Toronto. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
What Information We Collect
Information You Provide
When you use HealthEh!, you may share information with us, including:
- Contact forms: When you request information from a clinic, we collect your name, email address, phone number (optional), and your message
- General inquiries: If you contact us through our general contact form, we collect your name, email, and message
Information We Collect Automatically
When you visit HealthEh!, we automatically collect certain information:
- Usage information: Pages you visit, clinics you view, articles you read, and how you interact with our site
- Device information: Browser type, operating system, and general location (city level)
- Cookies: Small files that help us understand how you use our site and remember your preferences
We use this information to improve HealthEh! and understand what content and clinics are most helpful to Toronto residents.
How We Use Your Information
We use the information we collect to:
- Connect you with clinics: Forward your inquiry to the clinic you're interested in
- Improve our platform: Understand which clinics and content are most useful
- Communicate with you: Respond to your questions or requests
- Analyze trends: See what health topics and clinic types matter most to our community
We do not collect sensitive health information. HealthEh! is a discovery platform, not a medical records system.
How We Share Your Information
We take your privacy seriously and only share your information in specific situations:
- With clinics: When you submit a request for information, we share your contact details and message with that specific clinic
- With service providers: We work with trusted partners who help us operate HealthEh! (like hosting providers). These partners are required to keep your information secure and confidential
- When required by law: We may disclose information if required by Canadian law or to protect our rights and safety
We never sell your personal information to third parties.
Your Choices
You have control over your information:
- Cookies: You can adjust your browser settings to block cookies, though some features of HealthEh! may not work as smoothly
- Contact preferences: If you've contacted us or a clinic through our platform and no longer wish to hear from them, you can let them know directly
How We Protect Your Information
We take reasonable steps to protect your information:
- All data transmission is encrypted using HTTPS
- We limit access to personal information to those who need it to operate HealthEh!
- We regularly review our security practices
While we work hard to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your contact information private when appropriate.
Children's Privacy
HealthEh! is intended for general audiences. We don't knowingly collect personal information from children under 13. If you believe we've collected information from a child, please contact us and we'll delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the effective date at the top of this page.
Questions or Concerns
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Email us through our contact page
- We're based in Toronto, Ontario, Canada
In Plain English
We built HealthEh! to help Toronto residents find healthcare. We only collect what we need to make that happen, we don't sell your data, and we try to be transparent about everything. If you have concerns, we're happy to chat.